FAQ

Shipping & Refunds

Q: Do you ship overseas?

A: Yes, we ship overseas, mainly for US, CA, and we sent from USA storage.

Q: How long will it take to get my order?

A:  All order will be sent from USA directly to you.

our storage address: 

5650 Grace Pl Commerce CA 90022 USA

Orders processed here will take 1-3 days to arrive. Delivery details will be provided in your confirmation email.

Q: Can I return my product?

A:  We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Smart Home Product

Q: Are these compatible with 5Ghz Wifi?

A:  Only supports 2.4Ghz Wifi.

Q: Does this work with Amazon Alexa, Google Assistant?

A:  No, for now it doesn't support Amazon Alexa and Google Assitant, but these functions are under development, and it will be coming soon. 

Others

Q: Any question?

A:  You can contact us through our contact page! We will be happy to assist you.